Legal
Last updated: 19 May 2026
Wilson Knowles Limited is the controller of personal information collected through this website and through direct enquiries. We are registered in England and Wales under company number 04079984. Our address is 6 Chapel Lane, Heckmondwike, West Yorkshire, WF16 9JT.
We may collect personal information when you contact us by phone, email or other direct communication. This may include your name, business name, job title, email address, telephone number, postal address, enquiry details and any technical or project information you choose to send to us.
Like most websites, our hosting and security systems may also collect technical information such as IP address, browser type, device information, pages visited, date and time of access, and basic server log data.
We use personal information to respond to enquiries, discuss machinery requirements, provide quotations, manage customer and supplier relationships, keep business records, maintain website security and meet legal or regulatory obligations.
We process personal information under the UK GDPR where it is necessary for legitimate business interests, to take steps before entering into a contract, to perform a contract, to comply with legal obligations, or where you have given consent for a specific purpose.
We do not sell personal information. We may share information with trusted service providers who help us run our business, such as website hosting, IT, email, professional advisers, delivery or engineering partners, and public authorities where required by law.
This website uses third-party services to deliver fonts, scripts and website functionality. These services may receive technical information such as your IP address and browser details when pages load. We do not currently use online payment systems through this website.
If non-essential cookies or analytics tools are added in future, we will update this policy and add appropriate cookie controls where required.
Some service providers may process information outside the United Kingdom. Where this happens, we expect appropriate safeguards to be in place to protect personal information in line with data protection law.
We keep personal information only for as long as needed for the purpose it was collected, including responding to enquiries, managing customer or supplier relationships, maintaining business records, resolving disputes and complying with legal, tax or accounting requirements.
Depending on the circumstances, you may have the right to access, correct, erase, restrict or object to the use of your personal information, and the right to data portability. Where processing is based on consent, you can withdraw that consent at any time.
If you have concerns about how we use your information, please contact us first so we can try to help. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
To contact us about this policy or your personal information, email info@wilsonknowlesandsons.co.uk, call 01924 402208, or write to Wilson Knowles Limited, 6 Chapel Lane, Heckmondwike, West Yorkshire, WF16 9JT.
